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Questions? Refer to Page 10-13 For Customer Care Information.
10-9
Symptom/Error
Message
Explanation How To Respond
The lot number or test
strip code is invalid.
1. Verify the lot number
or test strip code.
2. If the problem persists,
notify the system
administrator.
The test result is below
the measuring limit of
the system.
Press 2 – Repeat Test -
verify result using
laboratory reference
instrument.
The test result is above
the measuring limit of the
system.
Press 2 – Repeat Test -
verify result using
laboratory reference
instrument. Refer to test
strip instructions for use
for assay range of test
strips.
The test strip or the test
port is wet, defective,
contaminated or the
wrong test strip was
inserted.
1. Remove the old test
strip.
2. Press 1 to continue
testing with a new test
strip.
Press 2 to exit to the Test
Menu.
The test strip was
removed from the test
port during testing.
Press 1 to continue testing
with a new test strip.
Press 2 to exit to the Test
Menu.
(Error codes 211-212)
(< 1.1 mmol/L)
(> 33.3 mmol/L)
Precision PCx Test Strip
(> 27.7 mmol/L)
Precision PCx Plus Test Strip