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Questions? Refer to Page 10-13 For Customer Care Information.
10-7
During Any Test:
Symptom/Error
Message
Explanation How To Respond
The barcode just scanned
was not read correctly.
Possible reasons are:
• The red scanner beam
did not pass across all
the bars of the code.
• The scanner was not
held between 3 and 12
inches from the barcode.
• The barcode was
damaged or poorly
printed.
• The barcode was not of
the type specified for
this ID or lot number.
1. Rescan the barcode or
manually enter the ID
or lot number.
2. Notify the system
administrator. The
problem may be the
printing of the barcode
or the setup.
The ID or lot number just
scanned or entered is too
long or too short,
according to format
defined during the setup
of this monitor.
1. Verify and re-enter the
ID or lot number using
the barcode scanner.
2. Manually enter the ID
or lot number.
3. If the problem persists,
notify the system
administrator.
The ID or lot number just
scanned or entered* is not
on the list of acceptable
IDs or lot numbers
defined for this monitor.
1. Verify and re-enter the
ID or lot number using
the barcode scanner.
2. Manually enter* the ID
or lot number.
3. If the problem persists,
notify the system
administrator.
The reason may also
be: Too Long
* Manual entry of strip lots with alpha-numeric barcodes is not supported.