HP Ink Supplies Troubleshooting
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HP DesignJet 5000 and 5500 Series Printers Service Manual
ILS Out of Control Warranty Statement
Printhead and cleaner warranty: Until the “end of warranty” date
printed on the product is reached, or 700 cc of HP ink is delivered
through the printhead, whichever occurs first.
Ink Cartridge warranty: Until the genuine HP ink is depleted as
indicated by the printer, or the “end of warranty” date printed on
the product is reached, whichever occurs first.
For HP printer products, the use of a refilled or non-original HP
consumable product (ink, printhead or ink cartridge) does not
affect either the warranty to the customer or any HP support
contract with the customer. However, if printer failure or damage
is attributable to the use of a non-HP or refilled ink cartridge, HP
will charge its standard time and materials charges to service the
printer for the particular failure or damage.
