Service Calibrations
5-35
HP DesignJet 5000 and 5500 Series Printers Service Manual
Calibration Error: 4003 (Service)
Problem
Description:
Line Detection Error.
Corrective Action: Try the following:
Check that the Lens Cover is clean.
Replace the Lens Cover Assembly Page 9-5.
Download the Firmware Page 9-13.
Calibration Error: 4004 (Service)
Problem
Description:
Firmware Error.
Corrective Action: Use full Printer width media.
Try the following:
Verify the Black Printhead status and perform Recovery Page
6-15.
Replace Black Printhead.
Download the Firmware Page 9-13.
Calibration Error: 4005 (Service), 4006 (Service) and 4007 (Service)
Problem
Description:
Firmware error.
Corrective Action: Try the following:
Power the Printer OFF and ON again using the Power Switch at
the back of the Printer and retry the calibration.
Download the latest Firmware Page 9-13.
Calibration Error: 5000 (Service)
NOTE This code is not an error. See the other codes reported.
Calibration Error: 5001 (Service)
Problem
Description:
Out of memory.
Corrective Action: Try the following:
Reset the memory by Powering the Printer OFF and ON again
using the Power Switch at the back of the Printer.
