System Error Codes
2-9
HP DesignJet 5000 and 5500 Series Printers Service Manual
System Error: 010041
Problem
Description:
Error in Scan-axis Encoder quadrature.
Corrective Action: Try the following:
Check that the Encoder Strip is NOT broken or damaged.
Replace the Encoder Strip Page 8-34.
Replace the Carriage Assembly Page 8-46.
If the Error Code continues, replace the Main PCA Page 8-81.
WARNING Only replace one component at a time and check if the error has
gone before replacing another component. Using this procedure
you will be able to determine exactly which component failed.
System Error: 010042
Problem
Description:
Error in Service Station-axis Encoder quadrature.
Corrective Action: Try the following:
Check that the Service Station Encoder-Cable is NOT broken or
damaged.
Check that the Service Station Encoder-Cable is correctly
connected.
Replace the Service Station Page 8-69.
If the Error Code continues, replace the Main PCA Page 8-81.
WARNING Only replace one component at a time and check if the error has
gone before replacing another component. Using this procedure
you will be able to determine exactly which component failed.
