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Using NetExtender
26
SonicWALL SSL VPN 5.5 User Guide
Using NetExtender
The following sections describe how to use NetExtender:
• “User Prerequisites” section on page 26
• “User Configuration Tasks” section on page 28
• “Verifying NetExtender Operation from the System Tray” section on page 47
User Prerequisites
Prerequisites for Windows Clients:
Windows clients must meet the following prerequisites in order to use NetExtender:
• One of the following platforms:
–
Windows 7 Services Pack 1
–
Windows Vista Service Pack 2 (32-bit & 64-bit)
–
Windows XP Home or Professional, Windows XP Service Pack 3
• One of the following browsers:
–
Internet Explorer 8.0 and higher
–
Mozilla Firefox 9.0 and higher
–
Google Chrome 16.0 and higher
• To initially install the NetExtender client, the user must be logged in to the PC with
administrative privileges.
• Downloading and running scripted ActiveX files must be enabled on Internet Explorer.
• If the SSL VPN gateway uses a self-signed SSL certificate for HTTPS authentication, then
it is necessary to install the certificate before establishing a NetExtender connection. If you
are unsure whether the certificate is self-signed or generated by a trusted root Certificate
Authority, SonicWALL recommends that you import the certificate. The easiest way to
import the certificate is to click the Import Certificate button at the bottom of the Virtual
Office home page.
Prerequisites for Windows Mobile Clients
NetExtender supports the following Windows Mobile platforms:
• Windows Mobile 5 PocketPC version
• Windows Mobile 6 Professional/Classic version
Windows Mobile 5 Smart Phone version and Windows Mobile 6 Standard version are not
currently supported.
Prerequisites for MacOS Clients:
MacOS clients meet the following prerequisites in order to use NetExtender:
• MacOS 10.5 and higher
• Java 1.5 and higher
• Both PowerPC and Intel Macs are supported.