Philips 862478 Medical Alarms User Manual


 
Support Strategies
11-4 Training
Support Strategies
This section provides a summary of how the monitor was designed to be supported and how
Philips provides that support.
There are two main methods of repairing the monitor:
Unit exchange
Bench repair
Unit
Exchange
The primary repair method used by Philips service personnel is unit exchange. The current
design of the monitor requires testing if the case is opened.
Bench
Repair
The secondary repair method is bench repair. Special tools are required and are listed in
“Equipment” on page 4-8. If the case is opened, specific tests must be performed. These tests
are listed in detail along with the Test Map in Chapter 4.
At the Philips Parts Center, we will stock the board level assemblies and mechanical parts
based on existing failure data and customer demand. These parts are listed in Chapter 8. The
availability of additional spare parts will be notified by service notes.
The troubleshooting guide in Chapter 6. is sufficient for assembly level bench repairs. Before
a repair is performed, consider whether a repair or a replacement is most suitable.