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Page 220 Troubleshooting Tips
Operating problems
Problem Solution
My communicator won’t
turn on.
Try each of these in turn:
■ Adjust the display settings.
■ Make sure the battery is fully charged.
■ Perform a soft reset. See page 216 for details.
■ If your communicator still does not operate, try a hard
reset. See page 217 for details.
My communicator keeps
turning itself off.
Your communicator is designed to turn itself off after a period
of inactivity. This period can be set at 30 seconds, one, two, or
three minutes. Check the Auto-off setting. See page 182 for
details.
My communicator is not
making any sounds.
■ Check the ringer switch setting on top of your
communicator. The setting turns off all sounds on your
communicator.
■ Check the System Sound setting. See page 182 for
details.
My communicator has frozen. This is most commonly attributed to conflicts with third-party
software. Try each of these in turn:
■ Perform a soft reset. See page 216 for details.
■ Delete any application you recently installed. See page 44
for details.
■ Perform a warm reset. See page 217 for details.
■ Perform a hard reset. See page 217 for details.
I don’t see anything on my
communicator’s screen.
■ Adjust the display settings.
■ Charge the battery.
■ Perform a soft reset.