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24. ERROR MESSAGE TABLE EO1-31009
24. ERROR MESSAGE TABLE
24- 1
24. ERROR MESSAGE TABLE
Take the following action if an error message appears on the commodity name display along with the
buzzer sounding.
WARNING!
If you cannot solve the problem with the following solution instruction, do not attempt further
troubleshooting by yourself. Turn the power off, unplug the scale, then contact authorized
TOSHIBA TEC Service representative for assistance.
Do not attempt to repair or adjust alone because electrical equipment is dangerous.
Error Message Cause Solution
Programmed data is
incorrect.
The programmed data of selected item is
incorrect.
Correct the programmed data.
No PLU is
programmed.
No PLU is programmed. Program a correct PLU.
MC has not performed
format yet.
Memory card (ATA or CF) has not been
formatted yet.
Format the memory card (ATA or CF).
No MC is inserted. Scale cannot detect the memory card
(ATA or CF).
Re-insert the memory card (ATA or CF).
Data is over the
capacity of MC.
Memory card capacity doesn’t satisfy the
size of data to be saved.
• Delete part of the files from the
memory card. And reduce the files to
be saved in the memory card.
• Prepare another memory card.
No File is found in
MC.
Scale cannot detect the selected files on
the memory card (ATA or CF).
• Store data into the memory card.
• Change the allocated Number.
Data is over the File
capacity.
File capacity filled up with the
programmed data.
• Sort the files by the [SORT] key
• Delete unnecessary files.
Price is over the
limitation.
The Number of digit of the price exceeds
the limit.
Re-program the unit price and the
weight.
Price 0 is not allowed. By the initial setting, label printing cannot
be performed when price is 0 in
Registration mode.
• Retry the operation so that the price is
not 0.
• Ask your authorized TOSHIBA TEC
representative to change the initial
setting.
There is no space to
be printed.
Data of PLU, Commodity, Grade Line,
Unit Price, Weight, and Price cannot be
printed.
• Re-program the name so that the
Number of characters is within the
maximum.
• Re-program the sub name so that the
Total Number of characters of the
name and the sub name is within the
maximum.
Appointed range is
incorrect.
The selected start PLU# is over the
selected end PLU#.
Re-program the start PLU# and the end
PLU#.
Paper end is detected
now. Please set new
Paper.
The label ended. Set a new label.