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Important Safety Information
Regarding Your Paradigm Insulin Infusion Pump
(includes all models)
Avoid Immersing Your Pump In Water
Although it is unlikely that water damage will occur if your pump is splashed or briefly dunked, you should avoid
immersing your Paradigm insulin pump in water. To swim or participate in other water activities, always
disconnect from your Paradigm pump and reconnect after water play.
If you inadvertently submerge your pump in water, dry the pump quickly using a soft, clean towel and verify that
it is working properly by selecting Selftest from the pump's Utilities Menu. If you believe that water has entered
your pump or you observe any other possible pump malfunction, please check your blood glucose, treat high blood
glucose (if necessary) with an injection and contact our 24 Hour HelpLine at 1-800-MINIMED (1-800-646-4633) for
further assistance. Symptoms of high blood glucose include fatigue, excessive thirst and nausea. You should always
contact your healthcare professional if you experience excessively high or low blood glucose levels, or if you have
any questions about your care.
Electrostatic Discharge
Although your Paradigm pump is designed to be unaffected by typical levels of electrostatic discharge (ESD), very
high levels of ESD can result in a reset of the pump's software with an associated pump error alarm. In most cases,
exposure to high levels of ESD will trigger the pump's A-13 alarm although, under certain circumstances, high level
ESD exposure can cause A-44, Bolus Stopped or Max Delivery alarms. High levels of ESD are more likely in situations
where the relative humidity is very low, such as inside a heated building during the winter in areas where it is cold
outside.
If your pump experiences an A-13 or other error alarm, press the ESC and ACT buttons to clear the alarm. If you
are unable to clear the alarm by pressing ESC and ACT, you may need to remove and replace the pump's battery to
clear the alarm. After clearing the alarm, you should always verify that your pump is set to the correct date and
time and that all other settings (basal rate, max basal and bolus limits, etc.) are programmed to the desired values,
since the software reset could erase your previously programmed settings. Please see the Alarms and Alerts section
of this User Guide for more details regarding what to do if your pump displays an error alarm or other alert message.
Please contact our 24 Hour HelpLine at 1-800-MINIMED (1-800-646-4633) to report any error alarms or other
problems that occur with your pump.