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The pump is asking me to rewind
This is normal after any of the following:
1
ಘ
Any E-alarms,
2
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The Clear Settings function,
3
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Or, a NO DELIVERY Alarm (during the Prime sequence).
My bolus stopped
The Bolus Stopped error can occur if the battery cap is loose or the pump was bumped or dropped during a bolus.
It can also happen if the pump receives a static shock. As a safety measure, the pump stops the bolus when this
happens.
1
ಘ
If you dropped your pump, visually inspect it to make sure that it is not damaged in any way.
2
ಘ
Review your bolus history and reprogram the remaining bolus, if needed.
My pump buttons are not acting right during a bolus
If the , or buttons are pressed and held down while a bolus is being delivered, the screen will freeze on
that amount. Once the button is released, the units will ramp up to the amount delivered so far. Pressing and
holding down the button will not stop the delivery of a bolus.
My pump will not display my blood glucose reading from my meter
1
ಘ
Make sure you are using the correct meter (a blood glucose meter supported by MWT1 technology). Your pump
will communicate with this meter only.
2
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Make sure your meter's RF (radio frequency) feature is on and working correctly.
3
ಘ
Make sure the meter option in your pump is set to On and you have set the meter ID number correctly on the
pump.
4
ಘ
Make sure your pump does not have a low battery alert condition.
5
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Make sure the meter is within 4 feet (1.2 meters) of the pump without anything in between such as another
person, a wall, etc.
6
ಘ
Make sure there is no RF (radio frequency) interference from other electronic devices that could prevent
communication. These devices can include some cell phones, cordless phones, televisions, computers, radios,
128 Troubleshooting and alarms