37
RESULTS
blood glucose is very low
(2.8 mmol/L), conduct a Control
Solution Test (see “Checking The
System”). If the Control Solution test
indicates that your meter and test
strips are working together properly,
repeat your blood glucose test with a
new test strip. If you continue to
receive a very low blood glucose test
result, the low glucose result is likely
to be correct and you should follow
your Healthcare Professional’s advice
for treating low glucose levels. If the
Control Solution test is out of range,
call the OneTouch
®
Customer Care Line
at 1 800 663-5521.
IMPORTANT: When proper procedures are
followed, the meter will display “
HI
” in virtu-
ally all cases when your result is above
27.8 mmol/L (500 mg/dL). The confirmation
dot colour will also be darker than the
“19.4 mmol/L” sample colour dot on the
test strip vial label. This indicates very high
blood glucose (severe hyperglycemia).
Follow the advice of your Healthcare
Professional. If you have never experienced
blood glucose levels this high or have not
been instructed in how to deal with them by
your Healthcare Professional, you should
contact your Healthcare Professional at
once.
How to Check if Your
Meter is Working Correctly
The easiest way to check if your meter and
test strip are working together properly is to
run a test with OneTouch
®
SureStep
®
Glucose Control Solution. See Checking
the System for more information.
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