Filter
Top Products
5 • Troubleshooting and maintenance Model 3095 mDSL DACS Getting Started Guide
54 Introduction
Introduction
This chapter describes troubleshooting and fault analysis that can be performed by the operator. If you require
more help, refer to Chapter 6, “Contacting PATTON for assistance”. Refer to table 3 for a list of common
symptoms and suggested remedies.
Note The following information assumes that there is only one failure
involving the Model 3095 and that if you perform the corrective
action listed, it will solve the problem. If you are unable to correct a
failure, refer to Chapter 6, “Contacting PATTON for assistance”.
Table 3. Symptoms
Problem Corrective Action
POWER
LED is extinguished Verify that power is being supplied to the Model 3095.
POWER LED is flashing Either one of the external power sources or one of the 3095's power sup-
plies has failed. The Model 3095 will function normally indefinitely with
one power supply. To verify the suspected problem, contact Patton Techni-
cal Support to determine whether the DACS needs to be replaced or not.
CPU FAIL
LED is lit CPU is unable to load the software from FLASH to RAM for operation. As
soon as possible, unplug both power cables from the Model 3095, wait
30 seconds, then plug the cables back into the Mode 3095 to see if the
problem disappears. If the CPU FAIL LED remains lit after the Model
3095 completes the power-up cycle, contact Patton Technical Support to
determine whether the DACS needs to be replaced or not.
ALARM
LED is lit Indicates that an alarm condition has been detected.
SYSTEM
LED is not flashing The Model 3095 is not functioning properly. As soon as possible, unplug
both power cables from the Model 3095, wait 30 seconds, then plug the
cables back into the Mode 3095 to see if the problem disappears. If the
SYSTEM LED remains lit after the Model 3095 completes the power-up
cycle, contact Patton Technical Support to determine whether the DACS
needs to be replaced or not.
ETHERNET green LED is extinguished
• A valid link has not been detected. Verify that the cable is plugged
into the hub, switch, or workstation and the Model 3095.
• Verify that the hub, switch, or workstation is powered on.
• Verify that the correct cable is being used. Depending on whether you
are connecting to a workstation (PC), hub, or switch, either a straight-
through or cross-over cable.
• Replace the cable. If the problem still exists, contact Patton Technical
Support to determine whether the DACS needs to be replaced or not.