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Serial (RS232) communication ports can be typically found at the rear of the computer
and there are usually at most two ports installed on a single computer. Most serial
Interface Cradle connectors will have screws included on the plug and as such we
recommend that these are tightened when the connector is plugged in so that it does not
accidentally pull out during usage.
The connectors for USB devices typically look like the following picture.
Connectors for USB devices and the sockets on the computer where USB devices are
plugged in will often display a USB logo nearby to help them be identified. Example
pictures of the USB logos that may appear are:
The sockets for the USB communication ports are typically located at the rear of the
computer. In some computers there may also be two or more USB communication ports
located on a front panel of the computer and/or on the top of the computer case. Please
ensure that the software has been installed prior to connecting the USB Interface Cradle
to the computer as the software installation also installs the drivers required to
successfully connect and use the USB Interface Cradle. If you experience problems
getting the software to find and identify a connected USB Interface Cradle then there may
have been a problem during the installation of the software with the installation of the
drivers that the USB Interface Cradle requires. The subsequent section
resolving USB
driver problems
will guide through the steps necessary to resolve any problems with
getting USB Interface Cradles working on the computer.
If the computer is using the Windows NT
®
operating system, a USB Interface Cradle will
not be able to be used, as Windows NT
®
does not support USB devices.