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110 LogTag Analyzer
Getting more help
The time may arise when this guide is unable to provide you with the assistance you
require. The LogTag Analyzer software includes a way to make the process of getting
further assistance from LogTag Recorders as simple as possible, while providing the
support team at LogTag Recorders with enough information about your system to be able
to provide you with useful assistance. Within the "Help" menu of the software is a
"Request help..." command.
This command will gather non personal information from your system to include in the
email, which you can review if you want to, so that LogTag Recorders will be informed of
the relevant information about your system in order to provide you with quality and useful
assistance. Please include in the email as much information and detail about the problem
that you are experiencing with the LogTag Analyzer software as possible, even if you may
think it to be irrelevant, as the more information that is available the more likely LogTag
Recorders will be able to provide you with an appropriate solution quickly.
If you have suggestions for software improvements, you may also use this method to
send your ideas through as LogTag Recorders is always in the process of improving the
software and adding additional features to it, so that the software becomes increasingly
more efficient, effective and useful for users.