Pelco Net350 Pacemaker User Manual


 
70 C2907M-D (4/05)
TROUBLESHOOTING CONNECTION PROBLEMS
If you fail to connect to a system from a NET350 receiver, check the following to pinpoint the problem:
Do not
connect two units of the same type (for example, receiver to receiver).
Make sure network connectivity is available (for example, by using the ping command as described previously).
Does the power LED flash?
If flashing, the units are connected. Verify how much bandwidth your connection has available and ensure the bandwidth specified in the
Datarate field on the MPEG-4 Video Settings page does not exceed the available bandwidth.
If the power LED does not flash, verify that the Live Video Auto-Connect feature is set up correctly. Also, set the Video/Audio Transmission
field on the Network Settings page to “TCP (port 80).”
TROUBLESHOOTING THE VIDEO CONNECTION
If no video or a distorted video image is displayed at the receiver during a connection to a transmitter:
Make sure to use the right unit for your application: a camera can only be connected to a transmitter, never
to a receiver.
Make sure the video input on the transmitter is properly terminated.
Make sure the camera is switched on and the coaxial cable is connected to the transmitter.
Check the camera cable and connect a video monitor to the camera to check that the camera is functioning correctly.
Make sure the monitor is switched on and the coaxial cable is connected to the NET350R receiver.
Check the monitor cable and the selection of the monitor channel if the monitor features more than one video channel.
(NET350R unit only.) Make sure the Output Standard field on the Video Decoder Settings page is set for the TV signal used in your region
(NTSC or PAL). Restart the receiver if you have to change this field.