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Service manual Troubleshooting and repair 37
Welch Allyn monitor service utility
Overview
The Welch Allyn Monitor Service Utility is a software tool for use, with the VSM 300
Series service manual, by biomedical technicians, clinical engineers, and other qualified
service personnel, to update and repair VSM 300 Series monitors.
The utility supports the following service functions:
• Characterize the VSM 300 NIBP module
• View, read, print VSM 300 logs
• Update VSM 300 software
• Enable the monitor to accept updated NIBP, SpO
2
and temperature modules
Where to find information:
The utility includes the following upgrades, which are for the VSM 300 Series only:
• NIBP module software
• Main board software
Using the utility Utility help files
Servicing the monitor This document (Vital Signs Monitor 300 Series
Service Manual).
Supported SW and HW versions CD release notes
Note
This upgrade procedure might return monitor user settings to the factory defaults.
Refer to the service manual for information about factory default values.
Note
Monitors with serial numbers JA020000 to JA044073 were shipped with the
NIBP version 3.20.00 software installed.
Note
This utility is not required when replacing SpO
2
modules with the same firmware
version.
Note
This utility is not required when replacing SureTemp modules with the same
firmware version. Monitors with serial numbers JA020320 and greater were
shipped with SureTemp version 1.2.
Note
Nellcor and Masimo SpO
2
modules cannot be interchanged.
Note
Monitors with serial numbers JA030012 and greater were shipped with the
Monitor Main version 1.20.00 software installed.
Note
Monitors with NIBP software version 4.20.00 contain the POEM2 NIBP module.
NIBP software version 4.20.00 is incompatible with NIBP POEM1 modules
running version 3.20.00 and older. NIBP module software older than version
4.10.00 is incompatible the POEM2 module. Monitors with serial numbers above
JA044073 were shipped with software version 4.20.00 or greater.