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Upgrading CMS to the High Availability Option
CentreVu
CMS R3V8 High Availability
Connectivity, Upgrade and Administration
Setting Up CMS on an HA Server 3-22
• # Daily start time (regular time):
12:00 AM
• # Daily stop time (data will be collected for seconds of last
minute):
11:59 PM
• # Number of agent login/logout records (0-999999):
10000
• # Number of agent trace records:
10000
• # Number of call records (0-5000 internal or 0-99999 external):
0
• # Number of exceptions records (1-2000):
250
• # Days of intrahour for splits (1-62):
31
• # Days of daily splits (1-1825):
387
• # Weeks of weekly splits (1-520):
53
• # Months of monthly splits (1-120):
13
• # Days of intrahour for agents (1-62):
31
• # Days of daily agents (1-1825):
387
• # Weeks of weekly agents (1-520):
53
• # Months of monthly agents (1-120):
13
• # Days of intrahour for trunk groups (1-62):
31
• # Days of daily trunk groups (1-1825):
387