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Note If you want to use a third-party SNMP management tool to make SNMP queries against the
server where Service Monitor is installed, Windows SNMP service must be installed. See
Configuring Your System for SNMP Queries, page 15.
Note When using Service Monitor, disable any software on your desktop that you use to prevent
popup windows from displaying. Service Monitor must be able to open multiple windows to
display information.
Table 3 Minimum Client Hardware and Software Requirements
Component Minimum Requirement
Hardware/software • Any PC or server platform with a Pentium IV processor, 1.0 GHz or
greater, running one of the following:
–
Windows 2000 (Professional and Server) with Service Pack 3 or
Service Pack 4
–
Windows XP Service Pack 1 or Service Pack 2
–
Windows 2003 Server (Standard and Enterprise Editions)
without Windows Terminal Services
• Color monitor with video card set to 256 colors
Available disk space 1 GB virtual memory
Available memory (RAM) 512 MB minimum
We recommend that you set virtual memory to twice the size of RAM.
Table 4 Browser Requirements
Browser Version Platform
Internet Explorer 6.0.28 Any one of the following:
• Windows 2000
• Windows XP
6.0 (6.0.3790.0) Windows Server 2003