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The installation program checks the name lookup and DHCP. If a static IP address is not
configured on your system, the DHCP-Enabled Network Adapters dialog box appears. Click
Yes.
The Setup Type window appears.
Step 6 Select one of the following radio buttons:
• Typical—To install the complete Service Monitor package, which contains Common
Services 3.0 with Service Pack 4 and Service Monitor 2.0.
• Custom—To install the complete Service Monitor package, select a destination directory,
and enter passwords for user and database.
If you choose the Typical installation mode, the following information will be supplied for
you for the Common Services installation: guest password, Common Services database
password, Web Server information, and self-signed certificate information. The remainder of
this procedure is written for a Typical installation.
If you choose the Custom installation mode, you will be prompted to enter the above
information during the installation process.
Step 7 Click Next. The Select Components window appears.
Step 8 Select all radio buttons. Click Next.
The installation program checks dependencies and system requirements.
The System Requirements window displays the results of the requirements check and advises
whether the installation can continue. One of the following might occur:
• If there is not enough disk space for the installation, or the correct operating system is not
present, or the minimum required RAM is not available, the installation program displays
an error message and stops.
• If your system has less than 4 GB of RAM, but meets the minimum requirement, you can
continue with the installation after reading this message:
WARNING: System memory is less than the requirement for Cisco Unified Service
Monitor system to support high call volume.
Please refer to Service Monitor documentation for more details and upgrade the
memory to at least 4GB if you have high call volume.
• If other minimum requirements are not met, the installation program displays an
appropriate message and continues installing.