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Licensing
Service Monitor features software-based product registration and license key activation technologies.
The following table provides information about terminology used in the registration process.
Understanding Licensing Terms
Table 1 describes the PAK and the License file and usage of these terms.
Licensing Your Product During Installation
Before you install the Service Monitor 2.0 product, you should register the product and obtain a
license file.
Note If you are installing Service Monitor for evaluation only, you do not need to perform this
procedure.
Table 1 Understanding PAK and License File
Licensing
Terms Description
Product
Authorization
Key (PAK)
The PAK is printed on the software claim certificate included in product packaging.
Use the PAK and the MAC address of the server where Service Monitor 2.0 will
reside to get your license file from Cisco.com. The Service Monitor license file
includes support for up to 1,000 phones.
You can purchase incremental licenses to support additional IP phones, registering
up to 30,000 phones with a single Service Monitor. For each incremental license
that you purchase, a PAK is shipped to you, and you must use that PAK to obtain
a license file.
License file When you use the PAK to register your product on the product licensing area of
Cisco.com, you will receive a license file. To register, you need to provide both of
the following:
• The MAC address of the server where Service Monitor 2.0 will reside.
• The PAK.