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Table 7 lists the supported upgrade paths.
Table 7 Supported Upgrade Paths
If you are upgrading to
Cisco Unified Service Monitor 2.0
on a system that... Then do this
Has been upgraded with
Operations Manager 2.0 (which
includes Service Monitor 2.0) and
Service Monitor 2.0 is not yet
licensed
Service Monitor software has already been upgraded. To
activate Service Monitor 2.0:
1. Order Service Monitor 2.0. The PAK will be shipped to you.
When you order, note that licensing for Service Monitor 2.0
no longer limits the number of sensors that can register.
Licensing is now based upon the number of phones being
monitored.
2. Use the PAK and the MAC address of the system where
Operations Manager is installed to register your product on
Cisco.com and obtain a license file.
3. If you plan to add Cisco Unified CallManagers to Service
Monitor, configure the Service Monitor system to use NTP;
see NTP Configuration Notes, page 10.
4. Delete any existing sensor configuration and binary image
files from your existing TFTP servers:
–
Sensor configuration files include one
QOVDefault.CNF file and a QoVMACAddress.CNF
file for each sensor.
–
The binary image file is SvcMonAA2_24.img.
5. Install the license file on the system where
Service Monitor 2.0 is installed. See Adding Licenses to an
Installed Service Monitor, page 6.
6. Complete the tasks listed in Performing Post-Upgrade
Configuration, page 24.