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Troubleshooting
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LifeScan Healthcare Professional Line: 1 800 524-7226
Helpful Messages
Symbol Meaning What To Do
Test strip was not
fully inserted into
test strip holder.
Remove test strip.
When “Insert test
strip” symbol
appears, firmly insert
test strip into test
strip holder until it
stops.
Not enough
sample on test
strip, or test strip
was inserted too
quickly.
Remove test strip.
Check confirmation
dot. If white patches
or streaks appear,
not enough blood
was applied for an
accurate result.
Repeat test with
new test strip. When
“Insert test strip”
symbol appears,
firmly and more
slowly insert test
strip until it stops.
SSHosp.book Page 71 Thursday, November 14, 2002 3:44 PM