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Troubleshooting
69
LifeScan Healthcare Professional Line: 1 800 524-7226
The meter detected
a problem with the
optical system.
1.Clean meter, especially
gray area inside test
strip holder, but
NOTE:
Before cleaning,
compare color of test
strip confirmation dot to
Color Chart on test strip
bottle. If glucose level is
very high or very low,
take appropriate steps
to monitor patient and
provide medical care.
• Repeat test with new
test strip.
• Make sure test strip
holder is fully inserted
into meter.
• Wait for “Insert test
strip” symbol to appear
on display before
inserting test strip.
2.If you continue to get
any error message,
obtain a laboratory
result. Take appropriate
steps to monitor patient
and provide medical
care while awaiting
laboratory result.
3.Contact LifeScan for help.
Symbol Possible Cause What To Do
SSHosp.book Page 69 Thursday, November 14, 2002 3:44 PM