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DISPLAY MESSAGES AND PROBLEM-SOLVING GUIDE
Here are the answers to some questions you might ask when
using your InDuo
TM
meter:
What should I do if the InDuo
TM
meter does not display a message after a
OneTouch
®
Ultra test strip has been inserted?
Probable reasons Action
Replace the battery.
Check that the battery is correctly installed
with the positive ( + ) side up.
Insert the OneTouch
®
Ultra test strip
correctly with the contact bars end-first and
facing up. Push the strip in firmly until it
will go no further.
Call InDuo
TM
Customer Services at
1-877-520-9056.
Battery exhausted
Battery incorrectly installed or
absent
OneTouch
®
Ultra test strip partially
inserted or inserted upside-down
Defective meter
DCO_06084101C_InDuo_OB_US 8/16/04 1:08 PM Page 78