Lifescan SureStep Pro Blood Glucose Meter User Manual


 
Troubleshooting
82
If you cannot resolve a problem, call LifeScan Healthcare Professional Line:
1 800 524-7226 (USA)
1 888 353-0800 (Canada)
Error 4
Temperature
Range
The bedside unit
detected a
temperature
problem.
1.Repeat test with new test
strip. Make sure bedside
unit and test strip are at
room temperature.
Do not apply heat or
cold to unit (operating
temperature is 18°–30°C).
2.If you continue to get any
error message, obtain a
laboratory result, and
Compare color of test
strip confirmation dot to
Color Chart on test strip
bottle to see if glucose
level is very high or very
low.
Take appropriate steps
to monitor patient and
provide medical care while
awaiting laboratory result.
3.Contact LifeScan for help.
ERROR
POSSIBLE
CAUSE
SOLUTION
BU.book Page 82 Monday, October 28, 2002 11:14 PM