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276 Transport® Model PT878 Portable Liquid Flowmeter User’s Manual
Return Policy
If a GE Sensing instrument malfunctions within the warranty period, the
following procedure must be completed:
1. Notify GE Sensing, giving full details of the problem, and provide the
model number and serial number of the instrument. If the nature of the
problem indicates the need for factory service, GE Sensing will issue a
RETURN AUTHORIZATION NUMBER (RAN), and shipping
instructions for the return of the instrument to a service center will be
provided.
2. If GE Sensing instructs you to send your instrument to a service center,
it must be shipped prepaid to the authorized repair station indicated in
the shipping instructions.
3. Upon receipt, GE Sensing will evaluate the instrument to determine the
cause of the malfunction.
Then, one of the following courses of action will then be taken:
• If the damage is covered under the terms of the warranty, the instrument
will be repaired at no cost to the owner and returned.
• If GE Sensing determines that the damage is not covered under the terms
of the warranty, or if the warranty has expired, an estimate for the cost of
the repairs at standard rates will be provided. Upon receipt of the
owner’s approval to proceed, the instrument will be repaired and
returned.