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4.1 Troubleshooting
4.1.1 Troubleshooting
Troubleshooting
Problem Remedy
The telephone does not work properly.
• Confirm with your manager that your
settings are correct.
•
If the problem persists, consult your dealer.
The telephone does not respond when buttons
are pressed.
• The telephone is locked.
Unlock your telephone. (
1.6.4 Preventing Other People from Using
Your Telephone (Extension Dial Lock)
,
2.1.1 Extension Control)
• Your telephone is connected to an eXtra
Device Port.
System programming is required. Consult
your dealer.
Some features do not work.
• System management may restrict certain
features.
Consult your manager.
• The feature numbers have changed.
Confirm the revised number and try again.
Even though following the manual instructions,
none of the operations work when using a
proprietary telephone.
• The
Intercom line was not seized. The seized
line, when going off-hook, was changed by
personal setting. (
3.1.2 Settings on the
Programming Mode
)
In the manual, going off-hook means an
Intercom line is seized.
If the setting has been changed, press the
INTERCOM
or PDN button after going off-hook
and follow the instructions.
The parallelled single line telephones do not ring.
• "No ring" may be selected.
Change
the setting to ring. (
1.8.11 Setting
the Parallelled Telephone to Ring (Parallelled
Telephone)
)
The telephone does not work using the personal
settings or with other settings. (One-touch
dialling, forwarding destination, etc.)
• The extension line has been changed. The
previous telephone
’s settings have not been
cleared.
Clear the settings and then programme
your desired settings again. (
1.8.13 Clearing Features Set at Your
Extension (Extension Feature Clear)
,
3.1.1 Customising Your Phone (Personal
Programming), 3.1.3 Customising the Buttons)
232 User Manual
4.1.1 Troubleshooting