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WARRANTY
5. Warranty
5.1. Warranty Repair Policy
Hastings Instruments warrants this product for a period of one year from the date of shipment
to be free from defects in material and workmanship. This warranty does not apply to defects
or failures resulting from unauthorized modification, misuse or mishandling of the product. This
warranty does not apply to batteries or other expendable parts, nor to damage caused by
leaking batteries or any similar occurrence. This warranty does not apply to any instrument
which has had a tamper seal removed or broken.
This warranty is in lieu of all other warranties, expressed or implied, including any implied
warranty as to fitness for a particular use. Hastings Instruments shall not be liable for any
indirect or consequential damages.
Hastings Instruments, will, at its option, repair, replace or refund the selling price of the
product if
Hastings Instruments determines, in good faith, that it is defective in materials or workmanship
during the warranty period. Defective instruments should be returned to Hastings Instruments,
shipment prepaid, together with a written statement of the problem and a Return Material
Authorization (RMA) number.
Please consult the factory for your RMA number before returning any product for repair.
Collect freight will not be accepted.
5.2. Non-Warranty Repair Policy
Any product returned for a non-warranty repair must be accompanied by a purchase order, RMA
form and a written description of the problem with the instrument. If the repair cost is higher,
you will be contacted for authorization before we proceed with any repairs. If you then choose
not to have the product repaired, a minimum will be charged to cover the processing and
inspection. Please consult the factory for your RMA number before returning any product
repair.
TELEDYNE HASTINGS INSTRUMENTS
804 NEWCOMBE AVENUE
HAMPTON, VIRGINIA 23669 U.S.A.
ATTENTION: REPAIR DEPARTMENT
TELEPHONE (757) 723-6531
1-800-950-2468
FAX (757) 723-3925
E MAIL hastings_instruments@teledyne.com
INTERNET ADDRESS http://www.hastings-inst.com
Repair Forms may be obtained from the “Information Request” section of the
Hastings Instruments web site.