AMX RE-DM6 Light Therapy Device User Manual


 
Appendix B: Troubleshooting
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RE-DM4 and RE-DM6 RADIA Eclipse Dimmer Modules
Hardware Issues
The following items address hardware related technical support issues.
Troubleshooting hardware
The following table shows the different areas that should be checked if a hardware problem arises.
You should make sure that each AxLink device number is a unique number. Duplicate AxLink
device numbers will cause problems. The same holds true for SEND_STRING pack numbers, so
do not duplicate pack numbers as well.
Hardware Checklist
To check this Type this, then press Enter.
Verify Status of AxLink DIP switch Default is 6 & 7 on, all others off, which makes the Radia device 96
Verify Status of Low Voltage Cables Wiggle check
Correct position?
Good strong connection?
Verify with wiring diagram or manual.
Verify Status of Loads Have loads been checked for shorts?
Have loads been verified to work (Bypass module)?
Check for transformers.
Electronic or magnetic?
Transformer rating (overload)?
Verify Status of Wires Correct voltage?
Correct phase?
One Neutral per controlled Zone?
Check for common neutrals.
Wires connected to correct terminal?
Are all multi-phase line terminals connected?
You can verify Radia Eclipse can turn the loads on/off by turning off all AxLink
switches. This will set all circuits to 100%.