Section 10: Using BlackBerry Email 99
Troubleshooting
Your phone stopped sending and receiving BlackBerry Internet Emails
• Did you change your hardware?
Each t719 has a unique BlackBerry PIN. Follow the steps in "Managing BlackBerry Internet
Email" to change your PIN online on page 90.
• If you do not see on top of the phone screen:
1. In Idle mode, press the Menu soft key.
2. Highlight Settings and press the Select soft key or .
3. Highlight Message settings and press the Select soft key or .
4. Highlight BlackBerry options and press the Select soft key or .
5. Highlight Host routing table and press the Select soft key or .
6. Highlight BlackBerry Internet Email and press the Options soft key.
7. Select Register now.
• Only five separate BlackBerry Internet Email accounts can be set up on the phone.
I do not see on top of the phone screen
1. Make sure you are in an area with wireless coverage.
2. In Idle mode, press the Menu soft key.
3. Highlight Settings and press the Select soft key or .
4. Highlight Message settings and press the Select soft key or .
5. Highlight BlackBerry options and press the Select soft key or .
6. Highlight Host routing table and press the Select soft key or .
• If you are using BlackBerry Internet Email, press the Options soft key, then select
Register now. Use the Samsung PC Studio to synchronize your calendar and contacts.
• If you are using a BlackBerry Enterprise Server, press the Options soft key, then select
Register now. Use the BlackBerry Connect Desktop software to synchronize your phone
with your BlackBerry Enterprise Server. This will restore wireless calendar and email
synchronization.
