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Error Messages
When any of these messages appear, there is a problem with the OneTouch
®
Basic
®
Meter or the way in which you are performing a test. These messages help to identify
certain problems but do not appear in all cases when a problem has occurred. If you
think your meter may not be operating properly, refer to page 13, “Checking the
System.” If you are experiencing symptoms that are not consistent with your
blood glucose test results AND you believe you have followed all of the
instructions in the owner’s booklet, contact your healthcare professional.
In most cases, problems are easy to fix. If you have trouble, help is available from
LifeScan Customer Services 24 hours a day, 7 days a week at 1 800 227-8862.
MESSAGE PROBLEM WHAT TO DO
Call LifeScan
Customer Services at
1 800 227-8862.
Some parts of the display are not
working. The messages will be
incomplete.
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