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35040
Operators Manual
B-12
B.6 Troubleshooting
This section outlines steps that the operator may take to identify and correct problems.
Symptom: "Configuration Error" displayed.
Cause: The instrument has lost the calibration or customization data.
Action: Convert the configuration error number to a binary value using a program such as the Windows
®
Calculator and use the table below to determine the extent of the problem. For example, a configuration
error of “18” corresponds to a binary value of “10010” (bits 5 and 2 set), which indicates that the
customization for both the ion chamber and settings are invalid.
Bit Description Action
1 Operator settings are
invalid.
Select the proper settings
from the front panel.
2 Customization settings are
invalid.
Reinstall settings using the
Customization software.
3 Electrometer calibration
settings are invalid.
Do NOT make
measurements. Return
instrument for repair.
4 Bias calibration settings are
invalid.
Do NOT make
measurements. Return
instrument for repair.
5 Ion chamber customization
settings are invalid.
Reinstall ion chambers using
the Customization software.
6 Ion chambers cannot be
read.
Return instrument for repair
to correct problem.
7 Additional operator settings
are invalid.
Select the proper settings
from the front panel.
8 Timer interval customization
settings are invalid.
Reinstall settings using the
Customization software.
9 Additional calibration
settings are invalid.
Do NOT make
measurements. Return
instrument for repair.
Explanation: The instrument detects whether the stored parameters are valid at power-up. If the
parameters are invalid, it will affect one or more of the measurements. The operator may restore some of
the information either by selecting options from the front panel or by running the customization software.
Invalid calibration settings require a new calibration. Follow the recommendations in the above table.
Symptom: "Current Overrange" displayed.
Error Number : 16
Service Required
ADC
Configuration Error