Filter
Top Products
Call Customer Care Toll Free at 1-888-522-5226 www.AbbottDiabetesCare.com
Error 2
Possible Causes
• Problem with the test strip.
• Problem with the meter.
• Very high glucose (above 500 mg/dL
[27.8 mmol/L]).
• HIGH control solution applied when
temperature is too cold.
(This applies only to control solution
that is labeled as HIGH.)
What You Should Do
1. If you have symptoms such as thirst, fatigue, excess urination, or
blurry vision, follow your doctor’s recommendation for treating
hyperglycemia.
2. Conduct a control solution test using a new test strip. If the results
of the control solution test are within the range printed on the side
of your test strip vial, retest using blood and a new test strip.
3. If the retest using control solution does not work, or the error
persists, call Customer Care.
47