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Problems
No power supply
No picture with
the power on
No sound
Wrong color
Unnatural picture
Shaking picture
Points to be checked
Is the power plug loosened or
disconnected?
Is the signal cable disconnected?
Is the power of the connected
component ON?
Is the signal output from the connected
component?
Is the input signal selected correctly?
Is the input signal adapted to the
monitor’s specification?
Is the POWER indicator ( ) blinking?
Is the audio cable disconnected?
Is the audio signal output from the
connected component?
Is the volume output set to minimum?
Has the picture adjustment been
changed?
Has the WHITE BALANCE setting
been changed?
Is an INPUT A (RGB/COMPO.) signal
cable disconnected when watching
INPUT A?
Is the INPUT A (RGB/COMPO.) signal
setting correct (RGB or COMPO.)
when watching INPUT A?
Has [CONTRAST] or [BRIGHT] been
changed?
Is the monitor close to a motor,
transformer or any other device
generating a strong magnetic field?
(a fan, fluorescent light, laser printer,
another monitor, etc.)
Measures (Remedy)
Firmly insert the power plug.
Connect the signal cable firmly.
Turn on the power of the connected component
and set it correctly.
Select the correct input with the INPUT SELECT
buttons.
Check that the scanning frequency of the monitor
is as follows:
Horizontal: 15 kHz/31 kHz – 65 kHz
Vertical: 50 Hz – 100 Hz
The POWER SAVE function is activated. When
no horizontal/vertical synchronization signals are
detected, the POWER indicator blinks and the
monitor enters suspended mode.
To turn it off, perform one of the following:
• Operate the computer,
• Input signals correctly,
• Unplug the power cord and reconnect it,
• Set the POWER SAVE function to OFF.
Connect the audio cable firmly.
Set the connected component correctly.
Adjust the speaker volume with the VOLUME/
ENTER / buttons.
Set each picture adjustment knob to the standard
(centered) position. Or, set each picture
adjustment item in [PICTURE ADJ.] in the
<MAIN MENU> screen to Standard (00) (or use
the [reset] function).
Set each [WHITE BALANCE] item in the <SET-
UP MENU> screen to Standard (000) (or use the
[reset] function).
Connect each signal cable firmly.
Set the [RGB/COMPO.] item in [FUNCTION
SELECT] in the <MAIN MENU> screen correctly.
Adjust the CONTRAST or BRIGHT picture
adjustment knobs.
Or, adjust the [CONTRAST ] or [BRIGHT ]
item in [PICTURE ADJ.] in the <MAIN MENU>
screen.
Move the monitor away from the device until the
picture stops shaking.
Connect the power plug to another AC outlet
away from the former one.
TROUBLESHOOTING
Solutions to common problems related to your monitor are described here. If none of the solutions presented here solve
the problem, unplug the monitor and consult a JVC-authorized dealer or service center for assistance.
Reference
page
5, 6
5, 6, 7
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4, 8
14, 15, 22
16
5, 6, 7
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4, 8
9, 12
18, 19
5, 6, 7
13
9, 12
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