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other Paradigm pumps, meters and pump remote controls. To restore communication, simply move away from
these other types of devices, or turn them off.
7
ಘ
Your pump will not show another reading. Make sure the pump is idle and the HOME screen is blank.
8
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If your pump still does not receive your blood glucose reading from the meter, use the up/down buttons to
manually enter your blood glucose (in the ENTER BG screen).
I dropped my pump
Take care to protect your pump from being dropped.
1
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Check that all connections are still tightly in place.
2
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Check the LCD, keypad and pump case for cracks or damage.
3
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Check infusion set, including the tubing connector and tubing for cracks or damage.
4
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Review the status screen, basal rates and other pump settings.
5
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Perform the Selftest procedure located in the UTILITIES MENU.
6
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Call our 24 Hour HelpLine for assistance.
I submerged my pump in water
Your pump is designed to resist accidental contact with water. Do not submerge in water during bathing, swimming,
or other water activities.
1
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Pat the outside of the case until dry.
2
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Open the reservoir compartment and check the compartment and reservoir for water. If wet, dry it completely
within ten (10) minutes of exposure to water. Exposure to liquids, including water or insulin can corrode the
mechanism.
3
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Dry the reservoir completely—do NOT place a wet reservoir in the pump.
4
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Do not use hot air to dry your pump. This may damage your pump's internal electronics.
5
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Check the battery compartment and the battery—if wet, let them dry completely before using the pump.
6
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Perform a selftest.
I cannot get to the User Settings screen
If you press ACT when you have User Settings highlighted, the following message appears: This feature is not
normally accessible. To access, consult your User Guide.
To get to the USER SETTINGS screen:
Troubleshooting and alarms 129