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58 Chapter 7 Sending messages
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To search the Company Directory while placing a Thru-Dial call
If you enter a name instead of a number with Thru-Dial, CallPilot places the call as soon as it finds
a match for the name.
1 Open your mailbox:
• If you are calling remotely press •• during your greeting to open your mailbox.
If you are in Europe or Australia press °°.
Follow the voice prompts to enter your mailbox number and password.
• If you are calling from your Nortel Networks phone press
≤·°⁄.
Follow the voice prompts or the display buttons to open your mailbox.
2 Press ‚, followed immediately by ⁄⁄ to search the Company Directory. This is the
default Company Directory number. The System Administrator can change the Company
Directory number. If you don’t know the number, press •.
3 Enter the last name, then the first, until your call is placed.
For instructions on entering the name, refer to “Searching the Company Directory” on page
48.
To use Thru-Dial to reach your Target Attendant
Your Target Attendant is the number of the person your callers reach when they press zero.
1 Open your mailbox:
• If you are calling remotely press •• during your greeting to open your mailbox.
If you are in Europe or Australia press °°.
Follow the voice prompts to enter your mailbox number and password.
• If you are calling from your Nortel Networks phone press
≤·°⁄.
Follow the voice prompts or the display buttons to open your mailbox.
2 Press ‚, then wait for the call to be answered by your Target Attendant.
For information on setting up a Target Attendant refer to “Assigning a Target Attendant” on
page 22.