Filter
Top Products
22 Chapter 3 Setting up your mailbox
P0919417 03
Assigning a Target Attendant
You can assign a Target Attendant to answer calls transferred from your mailbox. The default
Target Attendant for your mailbox is the CallPilot Operator. The Target Attendant can be assigned
to any valid extension.
After you assign your Target Attendant, a caller who reaches your mailbox can press ‚ to speak
with the Target Attendant.
Remember to tell callers in your greetings that if they need assistance they can press ‚ to speak
to the Target Attendant. For example, “Please press
‚
to speak to my assistant.”
To assign a personal Target Attendant
1 Press
≤·°⁄.
Follow the voice prompts or the display button options to open
your mailbox.
2 If you use the CallPilot interface:
•Press °‚ to open the Company Directory
•Press ASST
or ⁄ to open the Target Attendant menu
• Go to step 3
If you use the Norstar Voice Mail interface:
•Press ADMIN
or °
•Press fi to open the Target Attendant menu
• Go to step 3
3 Press CHNG
or ⁄ to change the Target Attendant.
The Atdt ext: oper prompt shows that the current attendant is the
CallPilot operator.
4 Enter the extension number of the new Target Attendant
or
press OPER
or ‚ to change the Target Attendant to the CallPilot
Operator.
5 The display shows the extension you entered.
6 Press ® to end the session.
Atdt ext: oper
CHNG
QUIT
Ext:
RETRY OPER
Atdt ext:<xxxx>
CHNG QUIT