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Chapter 5 Greetings 29
CallPilot Reference Guide
Recording a Primary or Alternate mailbox greeting
Only a Primary mailbox greeting is necessary, but you can record an Alternate mailbox greeting
for times when you are out of the office, such as vacations. If you do not record any mailbox
greetings, your Company Directory name recording plays to callers who reach your mailbox.
If you record both Primary and Alternate mailbox greetings, you must choose which greeting
plays. If you do not choose a greeting, the Primary mailbox greeting automatically plays. For
information on how to choose a greeting, refer to “Choosing a Primary or Alternate mailbox
greeting” on page 30”.
To record a Primary or Alternate mailbox greeting
1 Press
≤·°⁄.
Follow the voice prompts or the display button options to open
your mailbox.
2 If you use the CallPilot interface:
•Press °¤ to open the Greetings Options menu
• Go to step 3
If you use the Norstar Voice Mail interface:
•Press ADMIN
or °
•Press GREET
or ¤
• Go to step 3
3 Press REC
or ⁄.
4 Press PRIME
or ⁄ to record the Primary greeting
or
press ALT
or ¤ to record the Alternate greeting.
If you are changing a greeting, the current greeting starts to play.
5 If this is the first time you are recording a greeting, this display
appears briefly.
6 Press YES
or ⁄ and record your greeting at the tone.
7 Press OK
or £ to end the recording.
8 Press OK
or £ to accept the recording
or
press PLAY
or ⁄ to listen to the greeting
or
press RETRY
or ¤ to rerecord the greeting.
9 Press ® to end the session.
Greeting options
REC
CHOOSE CFWD
Greeting:
PRIME ALT PERS
Not recorded
Record now?
YES NO QUIT
Record greeting:
RETRY OK
Accept greeting?
RETRY PLAY OK