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1. You may have high glu-
cose and have tested in an
environment near the low
end of the system’s oper-
ating temperature range
(43–111°F / 6–44°C).
2. There may be a problem
with the test strip. For
example, it may have been
damaged or moved during
testing.
1. If you tested in a cool
environment, repeat the
test in a warmer environ-
ment with a new test
strip. If the error mes-
sage appears again,
call LifeScan
Customer Service at
1 800 227-8862.
2. If you were testing in a
normal or warm environ-
ment, repeat the test with
a new test strip. (See
pages 8–9 for test strip
information.) If the error
message appears again,
call LifeScan Customer
Service at
1 800 227-8862.
MESSAGE WHAT IT MEANS ACTION
Error message that indicates
one of the following condi-
tions may be present:
3. If you applied the blood
incorrectly, review
pages 29–30 on
blood application and
repeat the test with a
new test strip. If the
error message appears
again, call LifeScan
Customer Service at
1 800 227-8862.
3. The sample was
improperly applied.
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