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Display Messages and
Problem-Solving Guide
Following is a summary of all display messages. These messages help to
identify certain problems but do not appear in all cases when a problem
has occurred. Improper use may cause an inaccurate result without pro-
ducing an error message or a symbol. In the event of a problem, refer to
the information under ACTION. Assistance is available from LifeScan
Customer Service 24 hours a day, seven days a week. Call LifeScan
Customer Service at 1 800 227-8862.
MESSAGE WHAT IT MEANS ACTION
Display check. Appears when-
ever the meter is turned on. To
verify that all segments are
present on the display, with the
meter off, press the button
and immediately hold the
button down. Compare
the meter display with page 10.
If segments are missing,
call LifeScan Customer
Service at
1 800 227-8862 for
further action. Missing seg-
ments can lead to misinter-
pretation of test results.
1. This message appears
immediately after the
display check if your meter
has not been coded.
2. If this message appears at
any time after the first time
the meter was coded, the
code number has been lost.
The test results stored in the
meter memory may be out
of order.
1. See Coding the Meter,
pages 10–12.
2. Do Not rely on the 14-
and 30-day averages. It
is important to call
LifeScan Customer
Service at 1 800
227-8862.
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