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Important Safety Information Regarding Your
Paradigm Insulin Infusion Pump (includes all models)
Avoid Immersing Your Pump In Water
Although it is unlikely that water damage will occur if your pump is splashed
or briefly dunked, you should avoid immersing your Paradigm infusion pump
in water. To swim or participate in other water activities, always disconnect
from your Paradigm pump and reconnect after water play.
If you inadvertently submerge your pump in water, dry the pump quickly
using a soft, clean towel and verify that it is working properly by selecting
“self test” from the pump’s Utilities Menu. If you believe that water has
entered your pump or you observe any other possible pump malfunction,
please check your blood glucose, treat high blood glucose (if necessary) with
an injection and contact our 24-Hour Help Line at 1-800-MINIMED
(1-800-646-4633) for further assistance. Symptoms of high blood glucose
include fatigue, excessive thirst and nausea. You should always contact your
healthcare professional if you experience excessively high or low blood
glucose levels, or if you have any questions about your care.
Electrostatic Discharge
Although your Paradigm pump is designed to be unaffected by typical levels
of electrostatic discharge (ESD), very high levels of ESD can result in a reset
of the pump’s software with an associated pump error alarm. In most cases,
exposure to high levels of ESD will trigger the pump’s E-13 alarm although,
under certain circumstances, high level ESD exposure can cause E-44, Bolus
Stopped or Max Delivery alarms. High levels of ESD are more likely in
situations where the relative humidity is very low, such as inside a heated
building during the winter in areas where it is cold outside.
If your pump experiences an E-13 or other error alarm, press the “ESC” and
“ACT” buttons to clear the alarm. If you are unable to clear the alarm by
pressing “ESC” and “ACT”, you may need to remove and replace the pump’s
battery to clear the alarm. After clearing the alarm, you should always verify
that your pump is set to the correct date and time and that all other settings
(basal rate, max basal and bolus limits, etc.) are programmed to the desired
values, since the software reset could erase your previously programmed
settings. Please see the Alarms and Alerts section of this User Guide for
more details regarding what to do if your pump displays an error alarm or
other alert message.
Please contact our 24-Hour Help Line at 1-800-MINIMED (1-800-646-4633)
to report any error alarms or other problems that occur with your pump.