Solving Problems
110
•Re-store them, if necessary.
If the above guidelines do not help you to solve
the problem, take a note of:
•The model and serial numbers of your phone
•Your warranty details
•A clear description of the problem
Then contact your local dealer or Samsung
after-sales service.
111
Access Codes
There are several access codes that are used by
your phone and its SIM card. These codes help
you protect the phone against unauthorized use.
The access codes (except for the PUK and PUK2
codes) can be changed using the Security menu
option (Menu 9-5). See page 103 for further
details.
Phone Password
The phone password can be used to avoid
unauthorised use of your phone. The password
“0000” is usually supplied with the phone.
Change the password before you start using your
phone. Keep the new password secret and in a
safe place, which is separate from the phone.
If you enter an incorrect password five times n
succession, the phone will not accept the correct
code for the next five minutes.
PIN
The PIN (Personal Identification Number)
protects your SIM card against unauthorised use.
It is usually supplied with the SIM card. When
the PIN Check feature is enabled (see page 104),
you must enter the PIN each time you switch on
the phone.
If you enter an incorrect PIN three times in
succession, enter the PUK and press the
Confirm soft key to unlock the phone. Enter a
new PIN and press the Confirm soft key. Enter
the new PIN again and press the Confirm soft
key.
Z100.book Pages 110 - 111 Thursday, October 9, 2003 9:52 AM
