status and error messages
Operator’s Guide36
Fatal Error Messages
This section provides a description of
error conditions that cause printing to
stop. These errors are provided for
information only. The corrective action in
all cases is to first perform the reset
function (described on page 8). If the
printer reset does not solve the problem,
cycle the printer power. If a reset or
power cycle does not solve the problem,
call your authorized service
representative.
Message Problem
15 FUSER FAIL
Call Service
A rotation error of the pressure roller cam has
occurred. There is an unfused image at fuser
.
16 FUSER FAIL
Call Service
Pressure roller cam did not stop or is out of position
after stop attempt or the sensor is bad.
17 FUSER FAIL
Call Service
Pressure roller cam did not start or the sensor is bad.
18 FUSER FAIL
Call Service
The sensor that detects the position of the speed
control plate is defective.
23 THRMISTR FAIL
Call Service
Thermistor wire broken or thermistor is open.
24 THRMISTR FAIL
Call Service
Thermistor shorted or extraordinarily high temperature.
25 ENCODER FAIL
Call Service
Defective or dirty encoder needs to be replaced.
26 HEA
TER FAIL
Call Service
Fuser did not warm up within specified time.
27 HEA
TER FAIL
Call Service
Fuser temperature not maintained during printing.
28 BEAM DET F
AIL
Call Service
Beam detect failure. Motor spinning but not generating
interrupts.
