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SP-515
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19
Symptom
A. Unit does not operate. Power light is off when the power
switch is “On.” Audible alarm is pulsing and Service Required
light is flashing.
B. Unit operates, the Power light is on
when the power switch is “On.” Red Service Required light is
illuminated. Audible alarm may be sounding.
C. If any other problems occur with your oxygen concentrator.
Possible Cause
1. Power cord not properly inserted into wall outlet.
2. No power at wall outlet.
3. Oxygen concentrator circuit breaker activated (selected units).
1. Air filter is blocked.
2. Exhaust is blocked.
3. Blocked or defective cannula, catheter, face mask,
or oxygen tubing.
4. Blocked or defective humidifier bottle.
5. Flow meter set too low.
Remedy
1. Check power cord connection at the wall outlet. On 230 volt units,
also check the back of the unit.
2. Check your home circuit breaker and reset if necessary. Use a
different wall outlet if the situation occurs again.
3. Press the concentrator circuit breaker reset button (if equipped)
located below the power switch. Use a different wall outlet if the
situation occurs again.
If the above remedies do not work, contact your
Sunrise Medical provider.
1. Check the air filter. If the filter is dirty, wash it following the
cleaning instructions on page 18.
2. Check the exhaust area; make sure there is nothing restricting
the unit exhaust.
3. Detach cannula, catheter, or face mask. If proper flow is restored,
clean or replace if necessary. Disconnect the oxygen tubing at the
oxygen outlet. If proper flow is restored, check oxygen tubing for
obstructions or kinks. Replace if necessary.
4. Detach the humidifier from the oxygen outlet. If proper flow is
obtained, clean or replace humidifier.
5. Set flow meter to prescribed flow rate.
If the above remedies do not work, contact your
Sunrise Medical provider.
1. Turn your unit “Off.” Switch to your reserve oxygen system, and
contact your Sunrise Medical provider immediately.
MINOR TROUBLESHOOTING
The following troubleshooting chart will help you analyze and correct minor oxygen concentrator malfunctions. If the suggested procedures do not help, switch to your reserve oxygen
system and call your Sunrise Medical homecare provider. Do not attempt any other maintenance.
WARNING–To avoid electric shock hazard, do not remove the cabinet. The cabinet should only be removed by a qualified Sunrise Medical homecare technician.
MINOR TROUBLESHOOTING CHART
Visual Indicator Lights
A. Both the green Normal Oxygen and the yellow Low Oxygen lights are
either on or off.
B. Yellow Low Oxygen light is on or the yellow Low Oxygen light is on
and the intermittent audible signal is sounding.
C. Red Service Required light is on and an intermittent audible sig-
nal is sounding.
Possible Cause
1. OSD malfunction.
1. Flow meter is not properly set.
2. Air filter is blocked.
3. Exhaust is blocked.
1. Flow meter is not properly set.
2. Air filter is blocked.
3. Exhaust is blocked.
Remedy
1. Contact your Sunrise Medical provider.
1. Ensure the flow meter is properly set to the prescribed number.
2. Check the air filter. If the filter is dirty, wash it following the
cleaning instructions on page 18.
3. Check the exhaust area; make sure there is nothing restricting the
unit exhaust.
1. Ensure the flow meter is properly set to the prescribed number.
2. Check the air filter. If the filter is dirty, wash it following the
cleaning instructions on page 18.
3. Check the exhaust area; make sure there is nothing restricting the
unit exhaust.
If the above remedies do not work, contact your
Sunrise Medical provider.
MINOR TROUBLESHOOTING CHART - ONLY OSD Concentrators