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What to Do If You Think Your Test
Results Are Wrong
If you think you are getting inaccurate results,
do a check strip test and a control solution
test to check the meter, test strips, and your
procedure. For information, see page 8. After
performing these checks, if your results still are
not consistent with how you feel, call your
doctor or healthcare professional.
There are several reasons why your test result
may be wrong:
❏ You may not have applied enough blood.
See page 27.
❏ The code number on the meter display
doesn’t match the code on the test strip
vial. For information, see page 14.
❏ The test strips have expired. Check the
expiration date on the test strip vial, and
discard the test strips if out of date. Repeat
the test with a test strip from a new vial.
Make sure you reset the meter code number.
❏ The test strip vial was opened for the first
time more than four months ago. Discard test
strips and open a new vial.
❏ The test strips were stored at an extremely
high temperature (above 86°F or 30°C).
❏ The test was performed outside of the accept-
able operating conditions for testing. The
ONE TOUCH
®
II Meter may be used between
59°F and 95°F (15°–35°C), with relative
humidity under 90%.
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