Arkon PRT03831-xxx Blood Glucose Meter User Manual


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OVER
Respond to Blood Glucose Mode error codes. (Note: ere is no Error 5)
If error
code is
And you have any of
these symptoms
Then
Er1
• Weakness
• Sweating
• Nervousness
• Headache
• Confusion
Follow your healthcare team’s advice for treating a low glucose level (hypoglycemic) episode.
➜
Perform a control solution test using a new test strip:
•Ifresultsarewithintherangeprintedontheteststripvial,retestyourbloodusinganewteststrip.
•Ifthetestdoesnotworkoriftheerrorpersists,callCustomerCare.
Er2
• irst
• Fatigue
• Excessurination
• Blurryvision
Follow your healthcare team’s advice for treating a high glucose level (hyperglycemic) episode.
➜
Perform a control solution test using a new test strip:
•Ifresultsarewithintherangeprintedontheteststripvial,retestyourbloodusinganewteststrip.
•Ifthetestdoesnotworkoriftheerrorpersists,callCustomerCare
Er3
➜
Be sure you see Apply Sample on the receiver screen before you apply blood or control solution.
Perform a control solution test using a new test strip:
•Ifresultsarewithintherangeprintedontheteststripvial,retestyourbloodusinganewteststrip.
•Ifthetestdoesnotworkoriftheerrorpersists,callCustomerCare.
Er4
➜
Perform a control solution test using a new test strip:
•Ifresultsarewithintherangeprintedontheteststripvial,retestyourbloodusinganewteststrip.
•Ifthetestdoesnotworkoriftheerrorpersists,callCustomerCare.
Er6
➜
Note: Do NOT touch the RIGHT Option button while applying blood or control solution to the test strip.
1. Retest using a new test strip.
2. If error persists, call Customer Care.
Customer Care: 1-866-597-5520
100 Section 10
Respond to Alarms, Errors, and Problems
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