OVER
High – H, Medium – M, Intermediate – I, Low – L
Respond to alarm message:
Alarm Message Urgency What It Means What to Do
___ ___ ___
N/A •Systemisnotproducingcontinuous
glucose results.
•isisnormalfornewsensorsbeforethe
rst calibration (Blood Glucose mode test) is
performed. Low and High Glucose alarms cannot
function while this appears on the display.
•Problemwiththeconnectionbetweenthereceiver
and transmitter.
•Sensorproblem(orsensornolongerinyourskin).
•Transmitterfailure.
•Sensorisexpired.
Wait for the receiver to prompt you with an alarm
message.
“_________”
A Flashing line on the
bottom of the screen.
N/A You are in one of the menu items and a new alarm
message has just been triggered.
By using the RIGHT and LEFT option and UP/
DOWN buttons on the receiver go to the Glucose
screen and read your alarm.
Flashing light at the test
strip port.
N/A Receiver has reset. Call Customer Care.
Alarms Inactive Insert
New Sensor.
I Alarms are not operating because the 5-day life of
the sensor has ended.
Remove the sensor and insert a new one
(see Section 5).
Alarms Inactive Replace
Receiver.
I Receiver malfunction. Problem has persisted for an
hour.
Call Customer Care.
Alarms Inactive Replace
Sensor.
I e sensor is not functioning properly. e alarms
are not working.
Remove the sensor and insert a new one
(see Section 5).
Alarms Inactive Replace
Transmitter.
I Transmitter problem for an hour. Alarms are not
active.
Replace the transmitter, and insert a new sensor.
Customer Care: 1-866-597-5520
92 Section 10
Respond to Alarms, Errors, and Problems