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Condition/Problem Things to Check Solution
Console shuts off (enters
sleep mode) while in use
Check electrical (wall)
outlet
Make sure unit is plugged into a func-
tioning wall outlet.
Check connection at front
of unit
Connection should be secure and un-
damaged. Replace adapter or connec-
tion at unit if either are damaged.
Check data cable integrity All wires in the cable should be intact. If
any are cut or crimped, replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely
and oriented properly. Small latch on
connector should line up and snap into
place.
Reset machine
Unplug unit from electrical outlet for 3
minutes. Reconnect to outlet.
Check magnet position
(requiresshroudremoval)
Magnet should be in place on pulley.
Check Speed Sensor
Contact Customer Care for further
assistance.
Fan will not turn on or will
not turn off
Check data cable integrity All wires in cable should be intact. If any
are cut or crimped, replace cable.
Check data cable
connections/orientation
Be sure cable is connected securely
and oriented properly. Small latch on
connector should line up and snap into
place.
Reset machine Unplug unit from electrical outlet for 3
minutes. Reconnect to outlet.
Fan will not turn on, but
Console operates
Check for blockage of fan Unplug unit from electrical outlet for 5
minutes. Remove material from fan. If
necessary, detach the Console to help
with removal. Replace the Console if
unable to remove blockage.