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29Troubleshooting
Display error
message: High
leak in last
session
You have experienced
excessively high leak levels
during the night.
Check that your air tubing is
connected properly and that
your mask does not leak
excessively.
Use the mask-fitting feature to
help you to fit your mask
properly.
If this message appears again,
contact your clinician.
Display error
message: HIGH
LEAK!!!
Adjust Mask
You have experienced
excessively high leak levels for
more than 20 seconds.
Check that your air tubing is
connected properly and that
your mask does not leak
excessively.
Use the mask-fitting feature to
help you to fit your mask
properly.
If this message appears again,
contact your clinician.
Display error
message:
Exxxx (where xxxx
defines an error)
Component failure. Return your S8 Elite II for
servicing.
The following
message is displayed
on the LCD after you
try to update settings
using the Data Card:
Card Error
Remove Card
The Data Card is not inserted
correctly.
Ensure that the Data Card is
inserted with the arrow facing
up and pointing towards the
device. Ensure that the device is
switched on and in standby
mode before you insert the Data
Card.
The Data Card is only partly
inserted.
Ensure that the Data Card is
inserted into the slot on the
Data Card module as far as it will
go.
You may have removed the Data
Card before settings were
copied to the S8 Elite II.
Reinsert the Data Card and wait
for the
Settings Success
Remove Card
message to appear on the LCD.
The card is not a ResScan Data
Card.
Only use a ResScan Data Card.
Problem Possible Cause Solution